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Installing Teamviewer

This is a guide to install Teamviewer Remote Support app to allow Tech in a Flash remote access to your computers.  Each image below depicts a step in the installation process.  Each action require by you is outlined or arrowed in red.

  1. Click the following link Teamviewer 13 Host this will initiate the download for Teamviewer
  2. Click the file once it is completely downloaded.  The download will show in different locations depending on which browser you use.
    •   Google Chrome – Download shows in bottom left corner of window.
    • Internet Explorer – May ask if you want to Run, Save, or Save As.  Select ‘Run’ in that case.
    • Firefox – Download is hidden in the down arrow in your top right corner.
    • Microsoft Edge – Will ask you to Save then Run at the bottom center of the window.
  3. After running the file you may get a popup asking if you want to allow Teamviewer to make changes to your computer.  Click ‘Yes’
  4. The installation should start at this point.  Click ‘Next’                                
  5. Click ‘Company / Commerical use’ and Click ‘Next’                                 
  6. Check ‘I accept’ and Click ‘Next’                                                               
  7. Wait for the installation to complete.  An icon titled ‘Teamviewer 10 Host’ should be on your desktop.
    1. If the following screen does not display you may have to double click the icon on your desktop
  8. Enter a Descriptive name in “Computer Name” so Tech in a Flash can identify your computer
    1. If this is a residential computer just enter your name.  If you multiple computers, add “laptop” “desktop” or make/model of computer.
    2. If this is a business computer enter an acronym for your business followed by a descriptive name of the computer (person using it, or job title of person using it)  XYZ: Accounting                                                               
  9. Click ‘Finish’                                                                                                 
  10. Wait for the following screen to pop up and select ‘Allow and Finish’.  Setup is now complete.